Microsoft Teams Phone for Enterprises and SMBs
Razor Technology leverages Microsoft’s advanced communications platform to simplify telephony capabilities for businesses of all sizes. Teams Phone with Calling Plan includes a phone system and a calling plan, and it offers calls, chats, and meetings in a single app.
A Secure Communications Platform Built to Enhance Productivity
When it’s time to bring everyone together, employees can work smarter by quickly starting a call from a chat, contact card, Outlook, or in Teams — and everything is seamlessly unified, interoperable, and powered by Microsoft’s secure, reliable, and industry-leading cloud.
Make Calls From Anywhere, on Any Device
Organizations of all sizes can streamline the addition of enterprise-grade telephony features into their operations with minimal changes or disruptions — while reducing costs.
Teams Phone with Calling Plan is an all-in-one communication app that includes:
More Features and Easier Management
- Auto attendant
- Call queue (greetings, music, overflow agents)
- Digital reception desk
- Call reports via Teams Analytics
- Emergency service dialing
- Consultative transfer
- Group calling (simultaneous ring)
- Call forwarding
- Extension dialing
- Voicemail transcription
Call quality is delivered with superior sound clarity, and Microsoft’s advanced AI ensures accurate transcription for review and compliance purposes.
Smarter Telephony Oversight
Administrators can easily monitor call analytics and resolve performance issues from a centralized dashboard.
Improve uptime with built-in redundancy and load balancing delivered from Microsoft’s trusted cloud.
Simple Pricing Options
Microsoft Teams Phone with Calling Plan is a comprehensive voice package available to eligible Microsoft 365 or Office 365 license holders.
Alternatively, customers can select a Teams Phone stand-alone SKU which allows them to purchase dial tone from a third-party provider.
Toll-free numbers and additional minutes can be purchased with Communications Credits (a prepaid wallet). An international calling plan with 600 minutes per user per month is also available as an add-on.
Teams Phone Works With Public Switched Telephone Networks (PSTN)
Though Teams Phone with Calling is cloud-based and enables making, receiving, and transferring calls entirely over the internet, it is completely and seamlessly interoperable with PSTNs.
Users can retain their existing phone numbers and transfer them over from an existing service provider to Teams Phone, after which Microsoft will become the service provider.
Or, they can opt to keep their current service provider by using Operator Connect and Direct Routing.