Elevating the Employee Experience
Viva is Microsoft’s complete platform for managing and optimizing the Employee Experience (EX).
EX design looks at the logistical and psychological aspects of a workplace experience with an eye towards creating encounters that enrich the satisfaction and productivity of employees.
The Benefits of an Improved EX
Manage their teams better
Interact with coworkers more readily
Communicate more openly with leadership
Deliver a better customer experience
A Platform for How We Work Today
With the rapid rise of remote and hybrid work, and alarming levels of burnout and turnover in the workplace, the need for EX improvements has never been more urgent — and that’s where Microsoft Viva can make a huge difference.
It’s an AI-powered, centralized platform for overseeing and managing all aspects of the employee experience, for both employees themselves and managers, that is built around four modules: Viva Insights, Viva Learning, Viva Topics, Viva Engage, Viva Goals, Viva Sales and Viva Connections:
Viva Insights: Global Visibility
This module interprets data from productivity and collaboration applications and platforms, both from Microsoft and third parties, and reveals patterns that might be affecting work outcomes. Input sources include:
- Teams
- Outlook
- Zoom
- Slack
- Workday
- SAP SuccessFactors
Stress Tracking
For managers, Viva Insights provides an anonymized overview of stress levels, whether too many meetings are happening (or going on for too long), and whether employees are at risk of overwork.
Viva Learning: Unified Knowledge Base
Viva Learning centralizes all the information that employees might need, making it accessible anywhere at any time, easily searchable, and simple to integrate with other libraries, including LinkedIn Learning, Microsoft Learn, and third party options.
Viva Topics: Analytical Engine
Thanks to its AI-powered tools, Viva Topics can automatically categorize, prioritize, and organize all inputs and content across an organization, segregating resources into groups, like projects, products, and customers.
Viva Connections: Company Portal
Viva Connections is where organizations bring their entire employee engagement approach together. It delivers all the news, conversations, and documents that employees need into one, individually-tailored feed.
Privacy is Part of a Great EX
Oversight is necessary for optimizing the employee experience, but it’s incredibly important to be transparent and cautious about how sensitive personal identifiable information is collected and shared.
That’s why Viva’s modules de-identify and aggregate data so that individual worker data is only viewable by that employee and their supervisor only has access to information tied to their team as a whole.
