By David Rosenthal
Across industries, businesses increasingly run on vast volumes of content including proposals, contracts, invoices, designs, and legal documents. With a surge in content, also comes the challenges related to managing and leveraging it effectively.
According to IDG, by 2025, there will be more than 130 billion terabytes of content, much of which is unstructured and lacking metadata that classifies it, locked in isolated repositories or, even more daunting, in paper form in warehouses. Mountains of disorganized content, compounded by a patchwork of disconnected systems and processes, makes it exceptionally challenging to utilize content effectively at scale. In fact, organizations are spending a staggering $46 billion per year just storing and managing content, according to internal research at Microsoft, and the time spent looking for the right content can diminish productivity by as much as 14%.
As the boundaries of the workplace continue to evolve in response to new digital work trends, the necessity for secure and compliant content accessibility has escalated, demanding innovations that go beyond mere storage. Content AI, like that built into Microsoft Syntex, has emerged as an effective solution that transforms how content is created, processed, and discovered. It leverages advancements in cloud and artificial intelligence to empower individuals and automate workflows at scale.
What is Microsoft Syntex?
First released in late 2022, Microsoft Syntex is Content AI integrated seamlessly into the flow of work, placing people at the center and integrating content effortlessly into collaborative processes. It is engineered to read, tag, and index high volumes of content automatically and connect it where it’s needed — be it in search, in applications, or as reusable knowledge — turning content from a cumbersome cost into a strategic advantage.
Syntex integrates AI to ensure that the workflow is not just efficient but also intelligent. This integration facilitates enhanced understanding and structuring of information, making business workflows simpler and more intuitive. It extends AI capabilities like summarization and translations directly into the Microsoft 365 apps businesses already use, empowering users to engage with them without any disruption.
With Microsoft Syntex, content is no longer just a static element, it becomes dynamic and interactive.
Smarter Content Analysis and Management
Microsoft Syntex is situated at the nexus of advanced AI, deep learning, and cutting-edge cloud technology, and designed to elevate content management and processing. It not only performs meticulous scans through documents but also discerns crucial information with precision.
Its capacity to classify documents accurately ensures that content is systematically organized, making it effortlessly retrievable when necessary. Syntex can adeptly handle both highly structured content such as forms and text-rich content like contracts. This versatility allows organizations to construct models that interpret content in ways that are congruent with their specific needs.
Consequently, content is tagged with extracted data and safeguarded with sensitivity and retention labels, so that it is easily classified and remains compliant with necessary regulations. Syntex also utilizes advanced AI to generate precise summaries of content, emphasizing key points and actionable insights. This enables users to quickly understand the crux of the content and make informed decisions, allowing them to focus on priority tasks.
Syntex augments the efficacy of Microsoft Search by incorporating deep learning models that feature semantic understanding, question-answering, and natural language processing. This enhancement provides users with more intuitive ways to unearth information, ensuring they find exactly what they seek with minimal interface abstractions to navigate.
Lastly, Syntex adheres to stringent security protocols, ensuring that sensitive content is accessible only by approved internal and external resources. By employing advanced document library security and restricted access control policies, Syntex maintains the integrity and confidentiality of content, creating a secure, efficient, and user-friendly environment for content management and retrieval.
Syntex Capabilities and Tools
Microsoft Syntex is a composite solution with customizable components designed to cater to the multifaceted needs of content management.
- No-Code AI
Syntex employs a no-code AI that magnifies content by facilitating the understanding and structuring of information, consequently simplifying business workflows. This component is particularly beneficial when working with structured content like forms or text-heavy content like contracts, allowing users to build models to comprehend content effectively, even if they aren’t highly technically sophisticated users.
- Document Processing
Syntex simplifies workflows devoted to understanding, tagging, and securing information. It integrates AI from various Microsoft sources, bringing structure to content and facilitating intelligent document processing. And it plays a crucial role in classifying content, tagging it with extracted data, and securing it with sensitivity and retention labels.
Natural Language-based AI distills key points from the content, focusing on what’s important and requires action, either on-demand or using rules. This capability is extremely useful for enhancing focus and efficiency by allowing users to grasp the essence of the content swiftly.
- Content Assembly
Syntex’s content assembly accelerates creating new documents, such as contracts, invoices, or letters, using templates and metadata. It automates the generation of documents, ensuring accuracy and consistency in document creation across an organization.
- Image, Audio, and Video Processing
Recognizing the prevalence of digital media, Syntex processes and tags images, audio, and video, extracting text and recognizing objects, thereby optimizing search and compliance. It also leverages innovations to produce transcripts for different languages and locales, enhancing accessibility and understanding.
Syntex connects content to aid in its discovery and reuse with AI-powered search and integration into business workflows. It also enriches content and integrates eSignature, allowing users to send electronic signature requests using various partner solutions while keeping the content within Microsoft 365 during review and signing processes.
Annotation in Microsoft Syntex enables users to add ink, notes, redactions, stamps, and comments to any content without modifying the original files, preserving original records for critical business processes.
- Content Rules Processor
Syntex allows users to build simple rules to trigger subsequent actions, such as transactions, alerts, workflows, or filing content in the appropriate libraries and folders.
- Accelerators and Templates
Syntex provides a range of solution accelerators and templates for common business patterns and scenarios that every organization encounters, like contract management and accounts payable, facilitating standardized and efficient processes.
The integrations component offers new avenues to create content-centric apps and processes. It is closely connected to Microsoft Power Automate and Microsoft Power Platform, allowing for structured and freeform document processing alongside unstructured document models.
The Future of Content AI
Microsoft Syntex is an indispensable new tool in the vast landscape of content management. It transforms content from being a mere operational requisite to a strategic advantage, minimizing the time spent looking for the right content, ensures that sensitive content is accessed by only approved resources, and most converts content into reusable knowledge.
Simply put, Syntex is a comprehensive AI content management platform with the tools to propel organizations towards a future where content is a catalyst for growth and innovation.
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