What to Do When Your Business Is Hacked?

Your business has been hacked. The good news, if there’s any, is that you’re not alone. DropboxYahoo and scores of other businesses have been where you are now.

Many of these businesses bounced back, and you can too if you act quickly and take these steps to recovery.

1) Reset all passwords

If there is even the smallest possibility that your computer or system was infected by malware, reset passwords immediately. You and your employees should update passwords for all affected services. If customer logins were compromised, send email notifications to customers prompting a password change.

Stress the importance of updating passwords for other websites where the password is similar or the same (especially if they’re using common passwords like 123456 or password123). Hackers try to guess passwords using trial and error. The best way to avoid these attacks is to use long and difficult passwords including symbols and numbers.

2) Ask yourself why

Hack me once, shame on you. Hack me twice, shame on me. Treat any data breaches as a learning experience. Ask yourself, what was the reason for this data breach? If you want to prevent recurrences of the event (and why wouldn’t you?), it’s important to understand how hackers got into your system. Take the time to identify any gaps in protection and close them off completely.

3) Seek legal advice

If hackers gained access to the personal or billing information of your employees or customers, you might be legally obligated to disclose the breach. A lawyer can advise you and help you decide whom to tell and when. It may be best to come clean and let all affected parties know about the hack. They’ll appreciate your transparency and can take precautionary measures.

4) Double down on data security

Lightning never strikes the same place twice. If only it was the same story for data breaches. If hackers broke into your network once, what’s stopping them from infiltrating your system a second time?

Safeguard your data and applications by implementing a strong line of defense. Look into multi-factor authentication or other types of access control. Also, consider using cloud monitoring software to discover weak spots in your network before hackers do.

By implementing alerting and monitoring solutions, you can continuously scan for security vulnerabilities and maintain a vigilant watch over your environment. You can react quickly to data breaches or even prevent them from happening in the first place.

Everyone thinks hackers will never target their business until the breach occurs. And, by then, it’s too late. Don’t let your company’s data fall into the wrong hands. Learn how you can ensure your business isn’t the next cyber-victim, or how you can prevent a repeat attack, by downloading our Security, Manageability, and Reliability: The Keys to Safe Data guide below.

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