We are seeking qualified individuals to expand the Service Desk Team in support of our growing customer base and ever-expanding services in our Managed Services and Solutions Line of Business. Looking for a high-energy Service Desk Technician with a passion for self- betterment, learning, technology and providing technology support services to our customers. The Service Desk Technician Level 1 will primarily analyze and troubleshoot customer support tickets based on standard operating procedures. The ideal candidate will have experience working in a Service Desk environment (Managed Services Provider a plus) focusing on Windows environments and VMware virtual infrastructure in private, hybrid and/or public cloud. Duties will include customer support of installation, integration, configuration, of computers and all manner of peripheral devices.